FAQ
Everything you need to know about Lingti Accelerator
Lingti Accelerator differs from traditional accelerators primarily in its underlying protocol. While most accelerators still use IPsec or IKEv2, Lingti Accelerator fully employs the WireGuard protocol, which only contains 4000 lines of code (over 600,000 for IPsec), enhancing transmission speed by 3-5 times while significantly lowering battery consumption. Additionally, Lingti Accelerator's zero-logs policy has been independently audited by Cure53, with the audit report made fully transparent, genuinely achieving a balance of speed and security.
Lingti Accelerator offers native clients for all platforms, supporting Windows 7 and up, macOS 10.14 and up, iOS 14 and up, Android 6.0 and up, and major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Lingti Accelerator provides detailed router setup guides, compatible with popular router firmware such as Asus, Netgear, OpenWrt, ensuring all networked devices are protected with a single configuration.
Lingti Accelerator offers a 30-day unconditional refund guarantee. If you're not satisfied with the service within 30 days of purchase, simply contact our support team via online chat or email at support@vpnjs.net, and you can request a full refund without providing any reason. Refunds typically return to your payment account within 1-3 business days.
Lingti Accelerator has deployed over 3000 high-speed server nodes globally. Actual test results show that the average latency to Asia-Pacific nodes is under 30ms, around 80-120ms to North American nodes, with stable download speeds exceeding 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, Lingti Accelerator maintains stable and smooth connections even in complex network environments.
Lingti Accelerator's zero-logs policy includes all aspects: no recording of your original IP address, connection timestamps, websites or domains visited, DNS queries, or traffic bandwidth usage data. All servers run in pure RAM environments, automatically wiping all data upon physical reboot. This policy has passed rigorous review by the internationally acclaimed security auditing firm Cure53, with the complete audit report available for viewing on the Lingti Accelerator website.
How do I configure Lingti Accelerator on my router?
Lingti Accelerator provides detailed router configuration guides, supporting popular router firmware such as Asus (Asuswrt-Merlin), Netgear, Linksys, OpenWrt, etc. Configuration steps typically include: 1) Logging into the router management interface; 2) Going to acceleration client settings; 3) Importing the configuration file provided by Lingti Accelerator; 4) Entering your Lingti Accelerator account credentials. Once configured, all devices connected to that router's WiFi will automatically receive accelerator protection, without needing to install the client on each device.
Can I use Lingti Accelerator to watch streaming content?
Yes, Lingti Accelerator is specially optimized for streaming performance. Our high-speed nodes can smoothly play 4K ultra high-definition video content. Lingti Accelerator regularly updates its server IP pool to ensure a stable streaming access experience. However, please note that Lingti Accelerator does not encourage users to violate any streaming platform's terms of service.
Will using Lingti Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Lingti Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of the original bandwidth. In some situations, if your ISP throttles specific traffic (such as video streaming or P2P), using Lingti Accelerator may actually improve your speed, as the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.
Does Lingti Accelerator support simultaneous connections on multiple devices?
Yes, the Lightning Version of Lingti Accelerator supports up to 6 simultaneous device connections, while the Premium Version supports up to 10 devices. This means you can use accelerator protection simultaneously on your phone, computer, tablet, smart TV, etc., without incurring additional costs. If you need to protect more devices, it's recommended to configure Lingti Accelerator on your router, which will protect all devices in the household with a single setup.
How does Lingti Accelerator protect my security on public WiFi?
Public WiFi is a high-risk scenario for hackers to steal data. Once connected to Lingti Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone, even those on the same WiFi network, to read your data during man-in-the-middle attacks or sniffing attempts. Lingti Accelerator also features an automatic connect function: when an unsafe WiFi network is detected, the accelerator protection automatically activates.
Is Lingti Accelerator's zero-logs policy independently verified?
Yes, Lingti Accelerator's zero-logs policy has been independently audited by the internationally recognized security auditing firm Cure53. The audit team conducted a comprehensive review of Lingti Accelerator's server infrastructure, codebase, and operational processes, confirming that Lingti Accelerator does not record any identifying user data. The complete audit report is publicly available on the Lingti Accelerator website.
Does Lingti Accelerator support Linux systems?
Yes, Lingti Accelerator provides a native Linux command-line client, supporting mainstream distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation methods include one-click installation via APT/YUM repositories and manual installation of .deb or .rpm packages. The Linux client supports all core features, including WireGuard protocol, split routing, and kill switch.
Does Lingti Accelerator offer static IP addresses?
Yes, the Premium Version of Lingti Accelerator includes an exclusive static IP address. A static IP is particularly useful for scenarios such as remote access to company networks or NAS, running online services that require a fixed IP, and avoiding captcha challenges triggered by frequent IP changes. The static IP is assigned solely for your use and will not be shared with other users.
How does Lingti Accelerator ensure that my IP address is not leaked?
Lingti Accelerator has a comprehensive leak protection mechanism: DNS leak protection ensures all DNS queries are resolved through an encrypted connection; WebRTC leak protection prevents browsers from exposing the real IP through WebRTC interfaces; IPv6 leak protection ensures that IPv6 traffic is also protected. You can use the built-in leak test tool in the Lingti Accelerator client or visit third-party testing sites to verify your protection status.
Can Lingti Accelerator handle network interference?
Lingti Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as regular HTTPS traffic, effectively countering deep packet inspection (DPI) techniques. In networks with strict restrictions, Lingti Accelerator's obfuscation mode can help users break free from blocks and regain access to a free internet. However, note that Lingti Accelerator advocates for responsible accelerator usage in compliance with local laws and regulations.
What payment methods does Lingti Accelerator accept?
Lingti Accelerator supports various secure payment methods: Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, as well as cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can provide additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways to ensure the safety of your payment information.
In which regions does Lingti Accelerator have servers?
Lingti Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. Major coverage areas include North America (over 30 cities in the USA and 5 cities in Canada), Europe (25 countries including the UK, Germany, France, Netherlands, Switzerland), Asia-Pacific (15 countries including Japan, South Korea, Singapore, Australia, India), South America (Brazil, Argentina, Chile), and the Middle East and Africa (UAE, South Africa, Turkey).
Does Lingti Accelerator offer browser extensions?
Yes, Lingti Accelerator provides browser extensions for Chrome and Firefox. The browser extensions run light on resources, encrypting only the traffic within the browser (not affecting other applications). They are especially suitable for situations requiring quick IP switching, such as cross-border shopping and price comparisons. The browser extensions also include WebRTC leak protection and ad-blocking features.
How can I contact the Lingti Accelerator customer support team?
Lingti Accelerator offers multiple support channels: 1) 24/7 online chat — visit the Lingti Accelerator website to chat with customer support in real-time, with an average response time of under 2 minutes; 2) Email support — send an email to support@vpnjs.net, with a typical response time of within 24 hours; 3) Help center — containing hundreds of detailed tutorials and troubleshooting guides. Our support team provides service in both Chinese and English.
How does Lingti Accelerator's ad-blocking feature work?
Lingti Accelerator Lightning and Premium versions include built-in ad-blocking and malicious site protection features. This operates at the DNS level, utilizing a domain blacklist with over 1 million rules, blocking the loading of ad trackers, malicious domains, and phishing websites at the DNS resolution stage. This method is more efficient than traditional browser ad-blocking plugins, as it prevents unwanted connection requests at the network layer.